Fast Forward Consultancy (FFC) – Training & Development
For HR & Business Leaders

Training that solves real performance problems.

FFC helps you design focused workshops in innovation, AI, leadership, customer experience and finance – so your people improve how they work & not just attend another “nice” training.

When training is too generic, you lose time and budget – and nothing meaningful changes in performance.

  • Teams are still wasting time fixing the same old problems.
  • Leaders struggle to coach, make decision and communicate clearly.
  • Staff feel busy, but KPIs and outcomes don’t move.

Ideal for annual training calendars, targeted interventions, and capability-building roadmaps.

Why teams work with us

We turn “training hours” into measurable performance shifts.

Instead of one-size-fits-all content, we start with the problems you want to solve. Every session is built around real scenarios, tools and behaviours your people can use the next day at work.

Problem-based design HR & KPI focused Practical tools, not theory Online, face-to-face or hybrid

Aligned with HR priorities

We design sessions around your competency framework, TNA findings and business priorities – not just generic soft skills.

Built for busy teams

One-day formats with clear pre-work and follow-up ideas, so learning fits into real work rhythms.

Simple, usable tools

Canvas, checklists, prompts and templates that staff can reuse in meetings, projects and reviews.

FFC Programmes – Quick Overview

Ready-made programmes you can run as-is or customise.

Pick what fits your current gaps, then we fine-tune the content, examples and activities to match your organisation.

Innovation, Problem Solving & Strategy
01 · Innovation & Strategy
  • Innovation Through Design Thinking & Digital Tools
    Learn to solve problems using Design Thinking plus AI, Miro and Canva.
  • Structured Problem Solving & Root Cause Analysis
    Understand the real cause of problems and fix them properly, not temporarily.
  • Strategic Thinking & Decision-Making Excellence
    Make clearer, smarter decisions using simple thinking frameworks.
AI, Digital Skills & Productivity
02 · AI & Digital Productivity
  • Smart Work Mastery: AI Tools & Automation
    Use AI and simple automations to reduce manual work and speed up tasks.
  • Driving Productivity With AI Tools
    Use AI for ideas, content, workflows and daily tasks to boost performance.
  • Get More Done: Time & Priority Skills
    Learn how to manage tasks, time, and workload more effectively.
  • Project Management for Non-Project Managers
    Plan, organise and deliver projects confidently, even without PM experience.
Leadership & People Management
03 · Leadership Development
  • Emerging Leadership Foundations
    Shift from “staff” to “leader” with communication, teamwork and ownership skills.
  • High-Impact Leadership Mastery
    Lead teams better with strong communication, accountability and decision-making.
Communication, Feedback & Culture
04 · People & Culture
  • Effective Workplace Communication & Conflict Management
    Communicate clearly, avoid misunderstandings & handle conflicts better.
  • Effective Feedback Skills
    Give and receive feedback in a clear, respectful and productive way.
  • Ethics in the Workplace
    Build integrity & professionalism to strengthen trust and reduce conflicts.
Customer Experience, Service & Sales
05 · Customer, Service & Sales
  • Customer Experience Excellence
    Design better service journeys and improve customer satisfaction.
  • Customer Service & Communication Excellence
    Handle customers professionally, calmly and confidently — even in tough situations.
  • Sales Mastery – Prospecting, Closing & Objection Handling
    A clear, repeatable system for finding leads, handling objections, and closing sales.
  • Digital Marketing Essentials
    Strengthen branding, social media content, design and basic analytics.
Business & Personal Financial Capability
06 · Finance & Well-Being
  • Financial Decision-Making for Non-Finance Professionals
    Understand profit, cost, cashflow and budgeting to make smarter decisions.
  • Financial Well-Being & Money Management for Working Adults
    Budgeting, debt management and smart spending to reduce stress.
  • Islamic Financial Literacy & Money Management
    Build halal financial confidence using MIG Islamic finance simulation.
Your company is unique, so your training should be too. We can tailor every programme to your goals and deliver it in the format that suits you best — online, face-to-face or hybrid.
Simple process

From problem to training plan in three steps.

We keep the workflow light, so you spend less time coordinating and more time seeing impact.

  • Share your context: current challenges, target group, KPIs and preferred dates.
  • We recommend programmes, adjust the outline and activities, and align with your HR needs (including HRD-claimable options where relevant).
  • You confirm the plan, and we deliver the session with clear materials and follow-up ideas.
What success looks like

You’ll know it worked when these things start to change.

Better decisions, fewer repeats

Teams use structured tools to solve root causes, not just symptoms — and recurring issues slowly disappear from your reports.

Leaders who coach and align

Supervisors and managers communicate expectations clearly, give better feedback and link daily work to business outcomes.

Staff who work smarter

AI, digital tools and simple productivity systems remove busywork, so people have more capacity for meaningful tasks.

Let’s design a training plan that actually moves the needle.

Whether you need a single programme or a full-year training calendar, we can help you prioritise topics and design sessions that support your HR strategy, business goals and budget.

  • Align programmes with your existing competency framework.
  • Plan HRD-claimable training roadmaps.
  • Combine multiple topics into learning journeys.
Next step

Share your challenges, target audience and timeline — we’ll propose a focused training plan tailored to your organisation.